“Character is much easier
kept than recovered.”
–Thomas Paine (1737–1809)
American political theorist & writer
Sales character…
When you and your team are working with your prospects and customers (which should be about 85% of your time), remember that gray areas of communication can present serious challenges to the mutual trust level of your long-term relationships. Work to eliminate any omissions in your communication and be sure that all possible gray areas of understanding are minimized (it’s the truth piece of loving your people).
When you have a moment, invest some time (outside the money hours, as always) in a “gray and omissions check” of your standard sales statements, presentations, and other regular sales communications.
Think long-term as you develop your customer relationships and you’ll always be one of the best in the business… long-term.
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A couple other thoughts for the holiday season…
How to better remember the names of people you meet at parties and events and how to keep your edge (and avoid becoming Monday morning’s water cooler talk).