Joseph on Better Listening

“If you’re going to help a man, you want to know something about him, don’t you?”

–Joseph to Clarence, Angel Second Class

from the film, It’s a Wonderful Life (1946)

Sales questions…

The key to learning more about a prospect, customer, or colleague is asking more open-ended questions (questions that cannot be answered by a yes or no) and then listening – really listening – with complete attention.

No leading. No prompting. No interrupting. (You can do it.)

Get some more insight and a list of the top 30 open-ended questions from JustSell. Then, put together a small group and practice delivering the questions to one another (while also practicing your listening).

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