“Pretend that every single person
you meet has a sign around his or
her neck that says, ‘Make me
–Mary Kay Ash (1918–2001)
Do your people (customers, prospects, team, colleagues) know they’re important to you? Always? Sometimes? Rarely?
Remember… It’s your occasional words and continual actions that’ll help them know best.
To be sure it’s a closer to always thing, consider implementing a personal appreciation audit each month or quarter for your most important people – remembering that actions speak louder than words (but words are important too).
Our latest Love Your People and Cross The Line booklets are a fresh way to say ‘Thank You’. You can sign the inside “Thanks for loving your people, Bob.” or “Nancy, Thanks for crossing the line”. Unless of course, their name is Fred or Mary or Joe or Stella (Are there anymore Stellas in the world?)
Pick up: Love Your People