Gibran on The Good Side

“The optimist sees the rose and not its thorns; the pessimist stares at the thorns, oblivious of the rose.”

–Kahlil Gibran (1883–1931)
Lebanese writer and philosopher

Sales list…

What are the most common “drag you down, get in the way of success” thoughts?

  • Defeatist (accepting, expecting, or being resigned to defeat)
  • Cynical (contemptuously distrustful of human nature and motives)
  • Vindictive (seeking revenge)
  • Blame/ Fault (who cares? what are we going to do now?)
  • Wishful (do what you can to influence the deal and keep moving)
  • Self-pity (get over yourself… complain less… especially to yourself)

Get the complete list (5 more) and a printable reminder.

(Some definitions provided by Merriam-Webster. Most popular thoughts provided by your JustSell team. They’re not our thoughts, you understand. We have friends with these thoughts.)
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What is The Real Reason that TripAdvisor Is Limiting Review Content To Places?

It appears that TripAdvisor is in fact currently limiting what and how Google can display TA’s review content on Google Places pages.

Yesterday, a statement from them appeared at TNooz.com, a travel industry news blog, that indicated that was the case. I wanted to confirm this with TripAdvisor.  I asked their PR department the following via email:  ”I am attempting to get clarification of comments made on the information in the following article: TripAdvisor Blocking Google From Reviews?. Are you currently syndicating reviews to Google? Will you continue? Is/Was it just a technical glitch as Google has noted?”

Their reply:

Hello Mike,

Google frequently makes changes to Google Places, and while we’re continuing to evaluate it, we don’t think it benefits users at this time with the experience of selecting the right hotel.  As a result, we have currently limited the TripAdvisor content available on those pages.

Best,

Amelie

I asked for additional clarification but was told that the above was the extent of their statement. Given TripAdvisors unwillingness to add any real information to the story, I can give you my speculation as to what I think their reasoning is. (Isn’t that the best thing about blogging? In the absence of facts I can speculate.)

If you recall on November 15th, Google added booking links directly to every hotel Places page, interjecting themselves directly into the hotel booking process. My presumption is that the statement from TripAdvisor that “we don’t think it benefits users at this time with the experience of selecting the right hotel” refers specifically to this new process.

Google Places Booking Capability

I assume, but do not know, that Google’s move could be perceived as a direct threat to a TripAdvisor affiliate income stream. Google is sending users to some of  the same booking sites from their new tool as TripAdvisor.

What are your thoughts? Do you think that is the reason that the two are “fueding”?

Paine on Watching Yourself

“Character is much easier
kept than recovered.”

–Thomas Paine (1737–1809)
American political theorist & writer

Email this quote

Sales character…

When you and your team are working with your prospects and customers (which should be about 85% of your time), remember that gray areas of communication can present serious challenges to the mutual trust level of your long-term relationships. Work to eliminate any omissions in your communication and be sure that all possible gray areas of understanding are minimized (it’s the truth piece of loving your people).

When you have a moment, invest some time (outside the money hours, as always) in a “gray and omissions check” of your standard sales statements, presentations, and other regular sales communications.

Think long-term as you develop your customer relationships and you’ll always be one of the best in the business… long-term.

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A couple other thoughts for the holiday season…

How to better remember the names of people you meet at parties and events and how to keep your edge (and avoid becoming Monday morning’s water cooler talk).