“Let us then be up and doing,
With a heart for any fate;
Still achieving, still pursuing,
Learn to labor and to wait.”
– Henry Wadsworth Longfellow (1807–1882)
It took a lot to bring in your customers. Make sure you keep them by continually radiating the sales culture internally. When you see an opportunity, seize it (for the good of everyone).
Sales results can be directly affected by the actions of your entire team – your receptionist, your implementation people, the people in collections, your delivery people. In some cases, you may not even know it.
Be the positive spark to others. It’s the right thing to do and it’ll help you sell (and retain) more as a result.