- no documentation existing at all
- assumptions about the user’s knowledge are set too high
- poor navigation
- unexplained jargon
- there is no visual component
- the documentation is proprietary or ‘closed’
- the format is unreadable
- no translation workflow
- operational steps are missing, unexplained, written ‘from memory’ or state how the software ‘should’ operate
- the documentation is out of date, not easily re-usable or not easily modifiable.
Street View API
If you “like what you see” on Google’s Street View you can now access/copy that image via a simple API. Last week Google released a new, free service that allows anybody to add a static image of a Street View to a web page, email to friends for reference, or clients, or else…. Travel and real estate related sites will probably be the first to take advantage of this new service from Google but I am sure creative developers will find many more ways to put that imagery to a good use. Time will show.
Unfortunately, it is not an easy task to “take the snap” exactly how you want it if you don’t know how to work out the heading and the pitch of a Street View. You can just copy it and add to an image tag in HTML page, etc. To change the width and the height of the image, just adjust manually “size” parameter with relevant values (in pixels), eg. size=600×300 will return image 600px wide and 300px high. Street View images can be returned in any size up to 640 by 640 pixels.
There is a limit of 1,000 unique (different) image requests per viewer per day. However, since this restriction applies to end users/viewers, most developers should not need to worry about exceeding their quota.
Google’s 1st Result, Links Can Hurt, Bing Maps & Shopping
I did the month webmaster review of Google. Google’s Peter Norvig explained how not necessarily the most relevant.