Ash on The Important People

 

“Pretend that every single person
you meet has a sign around his or
her neck that says, ‘Make me
feel important.’”

– Mary Kay Ash (1918–2001)
American businesswoman

Beginning at the top of the next hour and through the next 48, challenge yourself (and your team)…

When you begin a discussion with a customer, prospect, or colleague, give that individual your complete attention until the issue at hand has been fully addressed.

Every single discussion. Every single interaction. The entire 48-hour period.

Don’t let a phone call interrupt an in-person conversation. Don’t let your email distract you from a phone call. Don’t let a passerby, instant messenger, ithing, droid, or berry take your attention away from someone standing right in front of you (or on the phone).

Remember… Sales is an interpersonal profession (and you’re a grown-up).

A Panel Transformation with Garmin

This story comes from Chip, a pilot who recently upgraded the panel in his Cessna 172. The plane was equipped with a Garmin GNS 430, a Garmin GMA 340 audio panel and a Garmin GTX 327 transponder. Chip said that this equipment has worked perfectly for him for 11 years, but that he decided now was the time to upgrade to glass. He got rid of his 6-pack and replaced it with a Garmin G500 glass flight display with Synthetic Vision Technology (SVT). “The synthetic vision is great, and neat, and it’s on the money when you are approaching the runway,” he said. He also loves the georeferenced approach charts on the G500. But Chip didn’t stop there. He upgraded his GNS 430, transponder and audio panel to the all-new GTN 750 touchscreen avionics with remote transponder and remote audio processor. “The products are amazing and very user friendly,” he said. “I think Garmin has an outstanding product…and Garmin’s tech support worked well with our installer with any technical issues that we encountered.” The custom installation was completed by HTS Avionics out of Martin State Airport.

Check out these “before” and “after” photos! We love to see the transformation that takes place in a panel when it’s converted from steam gagues to glass, and we want to see your panel transformation, too. Submit your photos online or post them to our Facebook page! And to check out photos of other Garmin-equipped aircraft, visit our photo gallery.

Lucas on Grabbing Happiness

 

“If America is the pursuit of happiness, the best way to pursue happiness is to help other people.”

– George Lucas (1944 – )
American film director, producer and screenwriter

Sales evaluation…

Do your actions…

  1. create a positive buzz about you and your work?
  2. make others want you as a part of their team?
  3. make your employer cringe at the thought of losing you to a competitor?
  4. make your customers excited about referring you to their colleagues?

You want your actions to scream value without the need for you to say a word. This is where you want to be – with those in your company and industry – and with those to whom you’re selling.

This is what creates true economic and job security – the value you and your team create for others.

This is care (what it’s all about).

When you have the opportunity over the next few days, set a reminder to review these four questions at the end of each month. Then, give yourself a little (objective) attention by reviewing them and creating an action plan to improve in each area where you feel you should.

Easier said than done… still needs to be done.