Aurelius on Getting Wasted

“Be not careless in deeds,
nor confused in words,
nor rambling in thought.

–Marcus Aurelius (121–180)
Roman emperor and philosopher

Sales reminder…

Be careful to minimize any tendencies to over promise or say what you feel needs to be said in a sales call. After getting someone’s attention/ interest, the most important thing is that you learn what your prospects/ customers really want or need and why (not to show what you have or know).

The simplest way to do this is to forget about yourself, your company, your products, and your competition.

Focus only on the discussion and them. Be real. Ask questions and listen (top 30 open-ended questions here).

Care for them and they’ll more likely care for you… by buying. (Get a printable reminder to be real.)


New printable calendars, wallpapers, and salesdays are up for Q1.

No Gomo talks today and tomorrow with Sam (how to keep your team or yourself from going through the motions in 2-11… that’s 212ish for 2011).

212ers: Did you catch the back of VA Tech’s helmets during the Orange Bowl on Monday night? And those 212 wristbands? (see the pictures)

Trailblazing in Portland

When we announced the availability of Hotpot last month, we knew from the beginning we were going to take a different approach to marketing the product and engaging with our users, both businesses and consumers.
To that end, we’re excited today to start testing this new approach by launching our first local marketing campaign in Portland, Oregon. Portland is a tech savvy, forward-thinking city with a history of innovation and some of the best coffee houses, microbreweries and parks in the country. Whether you know it as The City of Roses, Stumptown, P-Town, Rip City or just PDX, Portland’s thriving local business community and strong heritage of being a trailblazer made it a great choice for us to try something new.
So starting today and over the course of the next few months, we’ll be out and about in Portland. Here’s a taste of what’s in store:
Business Kits and Window Decals
Every day millions of people search on to find local businesses, and we want to make it seamless for standout businesses to get discovered online. To achieve this, we’ll be working directly with some of Portland’s top businesses to educate them about Google Places for business and all its benefits. In addition, to help these businesses spread the word, we’re providing owners with special Google Places Business Kits. These kits are a multi-flavored sampler of marketing materials that can help businesses get even more exposure, get them rated and reviewed online, and get more customers through their door. We’re already distributing these to some of Portland’s top businesses, but any business in Portland who has claimed their Place page can request a box.
A central part of the kit is the bright red “Recommended on Google” window sticker. This is not your ordinary sticker. Unlike others, this is an interactive sticker that has Near Field Communications (NFC) technology built right in, allowing people with cutting edge phones like the Nexus S to simply touch their phones to the sticker to find out more information about the business. Suddenly stickers are cool again!
Community Events
Sure, Hotpot’s about sharing recommendations with friends online. But we thought it’d be fun to take things offline. To kick things off, we’re partnering with Portland’s beloved Voodoo Doughnut. Because we at Google are such big fans of their tasty treats, we wanted to spread the love — so if you like doughnuts and coffee, be sure to stop by both locations starting this Saturday at 10am for a special treat.
Hotpot Jackpot
We’re also launching our second Hotpot Jackpot competition to encourage Portlanders to start rating the places they know and share them with friends and family. Everyone over the age of 18 who lives within a 50-mile radius of Portland can participate, and the top five raters at the end of the competition will win dinner for 10 at any restaurant in Portland, courtesy of Google. To kick things off, all of the fans at tonight’s Trail Blazers vs. Magic game will receive t-shirts announcing the competition and supporting the Blazers.
This is just the beginning and we’ll be doing a lot more in the upcoming months. For the latest and greatest of what we’re up to in Portland (and elsewhere), keep an eye out by staying up to date via the Hotpot Blog, and by following us on Twitter and liking us on Facebook.
Posted by Bernardo Hernandez, Director of Emerging Marketing

Churchill on Being Relentless

Never give in, never give in,
never, never, never, never.”

–Sir Winston Churchill (1874–1965)
British prime minister during WWII

Email this quote

Sales resilience…

A couple bright sides to remember…

  1. Those gatekeepers keeping you from your prospects… You’ll love them once you’re on the other side and your competition comes calling. (Just be sure you’re continually qualifying your prospects – investing your effort only with the best possibilities… Get JustSell’s quick guide on qualifying).
  2. That deal you lose to a low-cost provider… Sometimes it can be more valuable in the long run. When the lowest priced product or service doesn’t meet the expectations of a customer, a deeper appreciation of the price/ value relationship is developed. This can create a new sales opportunity from what was initially lost – an opportunity for a much stronger business relationship than otherwise may have existed. (Make sure you keep your cool & kindness so you’re called if it happens.)

Here are 4 points to bouncing back.


When you need a well-earned break (especially soccer fans), enjoy this example of perseverance and focus from the soccer world (1-minute). Amazing. A great one to pass along to your kids.